Privacy And Security
Effective August 2, 2021
This Privacy Policy describes how Crystal Arrow, Inc. (collectively, "Crystal Arrow, Inc. "we," "us," or "our") collects, uses, shares, and safeguards personal information. This Privacy Policy also tells you about your rights and choices with respect to your personal information, and how you can reach us to get answers to your questions.
Types Of Information We Collect
The following provides examples of the types of information that we collect about you and how we use the information.
Account Registration
We collect your name and contact information when you create an account. We use this information to provide account-related functionalities to our users. Accounts can be used for easy checkout and to save your preferences and transaction history.
Cookies
We may use cookies and clear GIFs. "Cookies" are small pieces of information that a website sends to your device while you are viewing a website. We may use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your device until they expire, or you delete them). Among other things, cookies allow us to provide you with a more personal and interactive experience tailored to your interests and to improve our marketing efforts. If you choose to disable cookies some areas or features of our websites may not work properly. Cookies may be managed by following instructions provided by your browser. We use this information to make our website operate efficiently.
Feedback/Support
If you provide us feedback or contact us for support, we will collect your name and e-mail address and possibly other personal information, as well as any other content that you send to us in order to reply. We use this information to receive, and act upon, your feedback or issues.
Mailing List
When you sign up for one of our mailing lists, we collect your email address. Where required by law, we have obtained your consent to share information about our products or services. We also use this information to send you information about our products or services.
Order Placement
We collect your name, billing address, shipping address, e-mail address, phone number, and payment card information when you place an order. We use this information to perform our contract to provide you with products or services or show you things you might like.
Surveys
When you participate in a survey provided by a third-party service provider, the third party's privacy policy applies to the collection, use, and disclosure of your information. We use this information to understand your opinions and collect information relevant to our organization and work to improve your experience.
Sweepstakes or contests
When you participate in a raffle, we collect information about you which includes contact information to notify you if you are selected. We use this information to operate the raffle. In some contexts, we are also required by law to collect information about those that enter our raffle.
Third Party Advertising
We participate in behavior-based advertising. This means that a third party may use technology (e.g., a cookie (further described below)) to collect information about your use of our website so that they can provide advertising about products and services tailored to your interests. That advertising may appear either on our websites, or on other websites. Cookies may be managed by following instructions provided by your browser. You can opt-out of most advertising and marketing cookies based upon your browsing behavior by going to the Network Advertising Initiative and the Digital Advertising Alliance websites, to completely prevent advertising based upon your browsing behavior you should also disable the cookies on your browser. We use this information to offer you more relevant marketing and promotions.
Use And Processing Of Your Personal Information.
In addition to the uses described above, we use your personal information in the following ways:
Although the sections above describe our primary purpose in collecting your information, in many situations we have more than one purpose. For example, if you complete an online purchase, we may collect your information to perform our contract with you, but we also collect your information so that we can quickly and easily respond to any questions about your order or process change requests. As a result, our collection and processing of your information is based in different contexts upon your consent, our need to perform a contract, our obligations under law, and/or our general interest in conducting our business.
Sharing Of Personal Information
In addition to the specific situations discussed elsewhere in this policy, we disclose personal information in the following situations:
Your Choices
You can make the following choices regarding your personal information:
How We Protect Personal Information
No method of transmission over the Internet, or method of electronic storage, is fully secure. While we use reasonable efforts to protect your personal information from unauthorized access, use, or disclosure, we cannot guarantee the security of your personal information. If we are required by law to inform you of any unauthorized access to your personal information we may notify you electronically, in writing, or by telephone, if permitted to do so by law.
Some of our websites permit you to create an account. When you do you will be prompted to create a password. You are responsible for maintaining the confidentiality of your password, and you are responsible for any access to or use of your account by someone else who has obtained your password, whether or not such access or use has been authorized by you. You should notify us of any unauthorized use of your password or account.
Information for California Residents
California Civil Code 1798.83, 1798.115(c), 1798.130(a)(5)(c), 1798.130(c), and 1798.140 indicates that organizations should disclose whether certain categories of information are "sold" or transferred for an organization's "business purpose" as those terms are defined under California law. You can find a list of the categories of information that we share at here. Please note that because this list is comprehensive it may refer to types of information that we share about people other than yourself. If you would like more information concerning the categories of personal information (if any) we share with third parties or affiliates for those parties to use for direct marketing, please submit a written request to us using the information in the "Contact Information" section below. We do not discriminate against California consumers who exercise any of their rights described in this policy.
Miscellaneous
The following additional information relates to our privacy practices:
Contact Information
If you have any questions, comments, or complaints concerning our privacy practices please contact us at the appropriate address below. We will attempt, where practical, to respond to your requests and to provide you with additional privacy-related information.
Crystal Arrow, Inc.
17216 Saticoy St. #369
Lake Balboa, CA 91406
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